These Terms of Service (“Terms”) govern your access to and use of the Hollow Alpaca website and services (“Site”, “Services”). By accessing or using our Site, placing an order, or interacting with our Services, you agree to be bound by these Terms. If you do not agree, you must not use our Site or Services.

Eligibility

By using this Site, you represent and warrant that you are at least eighteen years of age and have the legal capacity to enter into binding agreements. Our Services are intended for commercial consumer use within the United States and Canada only.

Use of the Site

You agree to use this Site only for lawful purposes and in accordance with these Terms. You must not use the Site or Services in any manner that violates applicable laws, regulations, or the rights of others.

We reserve the right, at our sole discretion, to restrict, suspend, or terminate access to the Site or Services at any time if we believe that your conduct violates these Terms or exposes Hollow Alpaca to legal, financial, or reputational risk.

Products and Availability

All products displayed on the Site are subject to availability. We reserve the right to modify, discontinue, or limit the quantities of any product at any time without prior notice.

We make reasonable efforts to display product descriptions and images accurately; however, we do not warrant that descriptions, images, colors, or other content are error-free, complete, or current.

Orders and Payments

By placing an order, you agree that all information provided is accurate, complete, and current. We reserve the right to refuse, cancel, or limit any order at our discretion, including orders that appear to be fraudulent, abusive, or in violation of these Terms.

Prices, promotions, and availability are subject to change without notice. Payment must be authorized and received prior to shipment. All transactions are processed through third-party payment providers, and your use of such providers is subject to their respective terms and policies.

Shipping and Delivery

Shipping times and delivery estimates are provided for convenience only and are not guarantees. Hollow Alpaca is not responsible for delays caused by carriers, customs authorities, weather conditions, or other factors beyond our reasonable control.

Returns and Refunds

Returns and refunds are governed by our Refund Policy, which is incorporated into these Terms by reference. By placing an order, you acknowledge that you have reviewed and agreed to the applicable return and refund conditions.

Risk of Loss

Risk of loss and title for products pass to you upon delivery of the items to the carrier, except where otherwise required by applicable law.

Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of Hollow Alpaca or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, modify, or exploit any content without our prior written consent.

User Conduct

You agree not to engage in any activity that interferes with or disrupts the Site or Services, including attempts to gain unauthorized access to systems, accounts, or data.

Disclaimer of Warranties

The Site, Services, and all products are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the fullest extent permitted by law, Hollow Alpaca shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Site, Services, or products.

In no event shall Hollow Alpaca’s total liability exceed the amount paid by you for the product giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Hollow Alpaca, its affiliates, officers, employees, and service providers from any claims, damages, liabilities, or expenses arising out of your violation of these Terms or misuse of the Site or Services.

Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Site shall be resolved in courts of competent jurisdiction within the United States.

Changes to These Terms

We reserve the right to update or modify these Terms at any time. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

Contact Information

If you have any questions regarding these Terms, please contact us at support@hollow-socks.net.